Activate actionable campaigns from pre-care through post-care, with a narrative view of patient's engagement over time. On a single mobile CRM platform, the entire care team can collaborate with the patients in real time.
Patients expect to be engaged, but how? The intelligent CRM platform from HealthGrid gives health providers a proven, effective patient engagement strategy. A complex rules engine, based on clinical protocols, knows when to connect with patients in the care process. It drives the outreach for appointments, education, medications, screenings and so much more. Stay connected with patients, drive appointment volume, address value-based quality measures and close clinical gaps today.
CareNarrative™ lets you activate patient-specific campaigns that are based on clinical protocols. Action everything from directions to the facility to personalized health education, all on patients' smartphones. Your patients can update demographics, sign documents for check-in, pay their co-pay and be informed about their visit prior to arrival. Manage the entire workflow from a single unified narrative view, and automatically sync the data in real-time with your EMR and PM.
Proactively deliver consistent health content and patient education across your organization. CareNarrative™ makes it easier by sending health education directly to patients' phones before and after their care, within the workflow. The platform also gives step-by-step actionable interactive health education that help everyone to better understand what is happening. Knowledge is power and empowered patients recover faster.
Actionable, patient-specific care plans increase adherence and drive improved outcomes. Follow-up appointments, prescription reminders, prevention screenings, diet and exercise information and the ability to pay their co-pays and invoices are all available to the patient with CareNarrative™ and a simple touch of a finger. Your care teams can manage every patient continuously with preconfigured clinical campaigns.
Organize and streamline the patient referral process. Staff burden is decreased as the referral process happens automatically, eliminating the need for faxes and phone calls. The system can be configured to specific protocols keeping patients in-network when possible, providing greater value for everyone.
Our mobile CRM platform is a true "active knowledge system" that uses multidimensional patient data to generate case-specific campaigns, activating and engaging patients through the care continuum. This explanatory and predictive modeling of patient health information drives engagement and outcomes that no other traditional analytical tools can deliver.